The Usual Suspects - Dealing with Difficult Personalities

While the workshop: "Results-Oriented Communication For Challenging Work Situations" focuses on navigating difficult situations, "The Usual Suspects" deals with the even more challenging task of dealing with difficult behaviours and challenging personalities often in the workplace and in your personal life.  (These workshops can be taken individually or as a two-part, full-day series.)

Although the negative impact on individuals and teams can be significant, we are often hesitant to acknowledge, never mind address, unacceptable behaviours such as bullying, extreme negativity, malicious gossip and passive aggressiveness.

This workshop creates a safe and positive environment for teams and individuals to acquire the practical skills, personal insight, and concrete tools necessary for fostering healthy growth and respectful personal and workplace relationships.  


Professionals who have taken this workshop have commented:

"Thank you for an excellent, engaging, and useful presentation. We are posting the information from this workshop on the walls of our staff room!"

(Bog G., Administrator)

"You are a seasoned speaker who knows her material and practices it. I have seen you before - even better today! You gave us real-life value and solid tools. I also like that you point out that even the more difficult personality types bring something of value to the team (i.e. the "negativist" often being detail-oriented and good at finding potential pitfalls in plans.) I saw myself in this and it made me think of my role - the positive and negative - in our own school environment. Thank you!"

(Karen M. Elementary School Teacher)

"Excellent workshop - just what I wanted. Good back and forth discussion - very energetic - that got us all thinking. I will definitely use this information in my work, life and just about everywhere else!"

(Jodie K., High School Integration Aide)