The complexity of workplace dynamics can present uncomfortable and/or “sticky” situations. Whether with a parent colleague, or administrator, navigating a delicate conversation towards a mutually-beneficial or positive resolution is often a challenge - even for the best of communicators.
Participants will work with realistic and practical examples to acquire situation-specific communication “power tools.”
You will leave the workshop with information on how to effectively evaluate those challenging situations - and how to determine the right “tool” for the job.

While Module 1 deals with navigating difficult situations, this module deals with the even more challenging task of dealing with difficult behaviours and challenging personality traits sometimes encountered in the workplace. Although the negative impact on individuals and teams can be significant, we are often hesitant to acknowledge, never mind address, unacceptable behaviours such as bullying, extreme negativity, malicious gossip and passive aggressiveness.

Imagine enjoying an enhanced connection to and excitement for the work you do. Imagine a renewed sense of meaning and purpose. Imagine starting your workday with greater motivation, happiness and vigor. You deserve this and this workshop can help. You will be guided through a series of individualized and introspective activities to help you identify what "optimal fulfillment" in the workplace would look like for you.

• Starting Over - The Challenge and Opportunities of Change
• Home Life/Work Life - Balancing the Emotional, Mental and Physical Demands of These Key Life Realms
• Stress Reduction - Techniques and Burnout Prevention
• Conflict? What Conflict? From Avoidance to Resolution
• The Usual Suspects - Dealing with Difficult Personalities
• One "Bad Apple" - How to Foster Positivity in the Face of Negativity
• Compassion Fatigue - Self Care for Those in Support-Based Roles